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Kanesh

Industries

Every vertical asks different questions.

Sizes, ingredients, delivery days. Kanesh answers from your catalogue, policies and Shopify orders, and hands the rest to your team.

Book a demoSee how it works

Illustration: a shared inbox with one typical question from each industry. Questions about fit, delivery days and measurements are answered by the AI from the store's policies and catalogue, an order question is answered after verifying the customer, and questions about a skin reaction or medication are handed to a person on the team.

What changes from one vertical to the next.

The questions, the data behind the answers and the topics that must go to a person. The product underneath is the same.

The same foundations, whatever you sell.

Each vertical page is built on the same capabilities, all working in production today.

  • Answers from your knowledge

    Upload your policies and FAQs; the AI answers from them and doesn't add what they don't say.

  • Recommendations from your catalogue

    Products from your live Shopify catalogue, with the price, a link and stock.

  • Order status after verification

    “Where is my order?” answered with live Shopify data once the customer is verified.

  • Handoff with context

    When the AI shouldn't answer, it passes the conversation to your team with the reason.

  • WhatsApp campaigns and flows

    Campaigns to opted-in audiences, abandoned-cart flows and follow-ups when a customer goes quiet.

  • A pipeline for bigger sales

    A sales pipeline tied to each conversation, with a stage and an owner.

Questions about industries

Does the AI come trained for my industry?
No, and that's deliberate. It answers from your data: your catalogue, the policies and product information you upload, and your Shopify orders. What changes by industry is what you upload and which topics you send to a person.
My industry isn't listed. Does Kanesh still fit?
If you sell on Shopify and your customers ask before they buy and write after they do, the same pieces apply: your catalogue, your policies, your orders and your team.
Which channels does it cover?
WhatsApp, Instagram, Messenger, email and a chat widget for your website, all in one shared inbox. On Instagram and Messenger, replies follow Meta's 24-hour messaging window.

Not listed? Kanesh works for any Shopify brand.

See how your channels, team and AI work together. Let’s talk about your operation and your plan.

Book a demoSee pricing

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