For sales and ecommerce teams
Turn questions into orders.
The AI recommends from your live catalogue, each conversation sits in a pipeline, and follow-ups go out when a customer goes quiet.
Illustration: the AI recommends two dresses from the live catalogue, the conversation appears as a deal in the pipeline, an automatic follow-up goes out the next morning when the customer goes quiet, and she places the order.
Every pre-purchase question is a sale in progress.
Today
Pre-purchase questions wait for hours, and the customer buys somewhere else.
With Kanesh
The AI answers product questions from your live catalogue, with stock, sizes, prices and product links, while the customer is still deciding.
Today
Nobody knows which chats are close to a sale.
With Kanesh
A sales pipeline tied to each conversation: stage, owner and the full thread in one place.
Today
The customer says 'let me think about it', and nobody writes again.
With Kanesh
Automatic follow-ups when a customer goes quiet, up to three steps, respecting quiet hours. You choose the wording and the timing.
Today
An abandoned cart gets one email and nothing else.
With Kanesh
A flow can start from a Shopify abandoned cart and message the customer on WhatsApp with an approved template, if they opted in.
Today
Sellers answer without seeing what the customer already bought.
With Kanesh
The customer's Shopify orders sit next to the conversation, so your team sees their history before replying.
Yesterday's delivery question is today's order.
Sales and support work in the same conversation, with the same customer data and the same AI, so nothing gets lost between teams.
- Suggested replies your sellers can approve or edit
- Assign a conversation to a person or a team and leave internal notes
- The AI hands a sale to a person when it needs one, with the reason and the context
- Tag conversations and save your own views
What a sales lead watches in Kanesh.
Sales and funnel dashboards built on your own conversations and Shopify orders.
Deals by stage
Where every open conversation sits in your pipeline, and who owns it.
Conversation-to-order funnel
From first message to paid order, step by step.
Sales by seller and by AI
Orders after conversations, split by who handled them.
Follow-up replies by step
Which step of your follow-up sequence brings customers back.
Questions before buying
What customers ask before they order, so you can answer it upfront.
Your own views
Custom dashboards for the numbers your team reviews each week.
The product behind this page.
- AI agentProduct recommendations from your catalogue, and handoff to a person.
- CampaignsFlows, abandoned-cart triggers and follow-up sequences.
- AnalyticsSales, funnel and follow-up dashboards.
- WhatsAppTemplates, campaigns and the official WhatsApp Business Platform.
- IntegrationsNative Shopify and Klaviyo connections.
Questions from sales teams
Where do the AI's product recommendations come from?
Will the AI push customers to buy?
How do follow-ups work?
Is the pipeline a CRM?
Can we see which conversations led to orders?
See what your conversations are missing.
See how your channels, team and AI work together. Let’s talk about your operation and your plan.