Skip to content
Kanesh

ROI calculator

Run a scenario with your own numbers.

Estimate the team time an AI agent could free, the sales you might recover from conversations that go unanswered today, and what Kanesh would cost. Every assumption is yours, and every formula is on this page.

Currency

Your conversations

All channels. A conversation is a thread with one customer, whatever the number of messages.

Share of conversations that get no reply, or a late one, today.

Your sales

Average of the last 12 months, excluding VAT, returns and physical stores, in the currency chosen above. It sets your Kanesh plan.

Share of conversations that are questions before buying (sizes, stock, delivery, payment).

Of pre-sale conversations that get a timely answer, the share that end in an order.

Revenue divided by orders, in the currency chosen above.

Used so the net scenario compares profit, not revenue, with the cost.

Your team

Fully loaded cost of one hour of customer service.

Average handling time of a conversation by a person.

Your AI assumption

Conversations the AI could answer end to end, without a person.

This is your assumption, not our promise. We start at a conservative 30%. Check it against your own conversations: order status and policy questions are easier to automate than complaints or order changes, which belong with your team.

Calculated in your browser. Nothing you enter is sent or stored.

Your scenario

Per month
Illustrative only. These figures multiply your inputs; they are not a forecast, a guarantee or a quote.

Team hours freed (estimate)

30 h

300 AI-answered conversations × 6 min. Worth €540 at your hourly cost.

Revenue from conversations answered

Scenario, not a forecast

€86

1.4 orders × €60, from 18.0 pre-sale conversations that go unanswered or late today. Gross profit: €35.

Kanesh cost

€990

Growth plan for €150,000 a month in online sales (€85k–250k). Annual billing, excluding VAT. No per-conversation charges.

Net scenario

Scenario, not a forecast

−€415

Value of team time + gross profit − Kanesh cost. Revenue is not profit, so it isn't used directly.

A negative figure means that, with these assumptions, the time and margin don't cover the plan. Check your assumptions against real conversations before you draw a conclusion either way.

Fair use on Growth: 4,000 conversations a month

Your 1,000 conversations a month are within it.

  • WhatsApp fees charged by Meta, and other channel costs, are separate and not included.
  • Switching currency changes Kanesh's prices only. Your sales, order value and team cost are not converted; the plan thresholds are the same numbers in euros and dollars.
Show the math with your numbers
  1. AI-answered conversations = 1,000 × 30% = 300
  2. Team hours freed = 300 × 6 min ÷ 60 = 30.0 h
  3. Value of team time = 30.0 h × €18 = €540
  4. Pre-sale conversations recovered = 1,000 × 30% × 20% × 30% = 18.0
  5. Scenario orders = 18.0 × 8% = 1.4
  6. Scenario revenue = 1.4 × €60 = €86
  7. Scenario gross profit = €86 × 40% = €35
  8. Plan for €150,000 a month in online sales = Growth (€85k–250k)
  9. Kanesh cost = Growth fee = €990
  10. Fair use = 4,000 conversations a month; yours = 1,000
  11. Net scenario = €540 + €35 − €990 = −€415

How we calculate

Seven figures, all monthly. The same formulas run in the calculator above.

  1. 1.AI-answered conversations

    = C × a

  2. 2.Team hours freed (estimate)

    = C × a × minutes ÷ 60

    Valued at your hourly cost. Freed time is capacity; it only becomes a saving if you use it elsewhere.

  3. 3.Pre-sale conversations recovered

    = C × p × u × a

    Only pre-sale conversations that go unanswered or late today, and only the share the AI could answer.

  4. 4.Revenue scenario

    = C × p × u × a × cr × AOV

    Gross profit = revenue × m.

  5. 5.Kanesh plan

    = the plan whose online sales band contains S

    Up to 85k a month is Starter, 85k–250k Growth, 250k–500k Scale, 500k–850k Pro, over 850k Enterprise. Same thresholds in euros and dollars.

  6. 6.Kanesh cost

    = the plan's monthly fee

    Annual-billing price per month, excluding VAT; monthly billing costs 15% more. No per-conversation charges: C is only compared with the plan's fair use, which never adds a charge.

  7. 7.Net scenario

    = value of team time + gross profit − Kanesh cost

Variables

S
average monthly online sales (last 12 months, excluding VAT, returns and physical stores)
C
conversations per month
a
share the AI could answer (your assumption)
p
share of pre-sale conversations
u
share unanswered or answered late today
cr
conversion of answered pre-sale conversations
AOV
average order value
m
gross margin

What this calculator leaves out

  • Meta's WhatsApp fees and any other channel costs.
  • Onboarding and success services, and taxes.
  • Time your team spends setting up and reviewing the AI, especially in the first month.
  • Effects that are hard to measure honestly, such as repeat purchases or fewer complaints. We'd rather leave them out than guess.
  • Campaigns. Orders after a campaign are measured in Kanesh with the method shown (attributed or estimated), not predicted here.

Plan prices used

Per month with annual billing, excluding VAT. Your online sales set the plan; plans differ only by size, not by features.

PlanOnline sales a month (€ or $)EURUSDFair use (conversations a month)
StarterUp to85k€279$3291,000
Growth85k–250k€990$1,1494,000
Scale250k–500k€1,990$2,2908,000
Pro500k–850k€2,990$3,49012,000
EnterpriseOver850kfrom €4,900from $5,69020,000+

Enterprise pricing depends on your proposal; the calculator uses the starting price. Conversations are counted only for fair use; there are no per-conversation charges.

Free diagnosis

Want real numbers instead of assumptions?

We review up to 180 days of your WhatsApp history and send you a written diagnosis within 48 hours. Free, and nothing is connected until we've agreed in writing how your data is handled.