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For growing brands

Sell more without adding headcount.

For Shopify brands at €1M–€5M a year. The AI takes routine questions and recommendations; your team keeps the rest. We set it up with you.

Illustration: a guided onboarding checklist — connect Shopify, connect WhatsApp, add policies and FAQs, set handoff rules, invite the team, go live — next to a card showing that the AI answers routine questions and the team gets handoffs with the reason.

Messages grow faster than the team.

  1. Today

    Every new campaign or collection means more messages than the team can answer.

    With Kanesh

    The AI answers order status, shipping, sizing and product questions from your data, and hands the rest to your team with the reason and the context.

  2. Today

    The founder still answers WhatsApp at night.

    With Kanesh

    One shared inbox for WhatsApp, Instagram, Messenger, email and web chat, so conversations stop living on one person's phone.

  3. Today

    Nobody has weeks to set up a new tool.

    With Kanesh

    Guided onboarding: we connect Shopify and WhatsApp with you, load your policies and FAQs, and set the handoff rules together.

  4. Today

    Moving off the WhatsApp Business app feels like losing your history.

    With Kanesh

    Keep using the WhatsApp Business app on the same number (Coexistence), where Meta allows it, and bring up to 180 days of WhatsApp history when you connect.

  5. Today

    You can't tell if WhatsApp is worth the effort.

    With Kanesh

    Dashboards for sales, support, campaigns and AI quality. Orders after a campaign are shown as attributed or estimated, with the method.

One platform for the whole conversation.

No bolt-ons to buy before you can start, and unlimited contacts and users. WhatsApp fees are paid directly to Meta or your provider, not through Kanesh.

  • Native Shopify connection

    Orders, products, customers, fulfilments and returns, next to every conversation.

  • Shared inbox

    WhatsApp, Instagram, Messenger, email and web chat, with assignment, notes and saved replies.

  • AI agent

    Answers from your knowledge and store data, and hands off to your team when it shouldn't continue.

  • WhatsApp campaigns

    Templates with images, video or documents, sent to opted-in audiences, with orders shown after each send.

  • Sales pipeline

    A pipeline tied to each conversation, and automatic follow-ups when a customer goes quiet.

  • Analytics

    Dashboards for sales, support, campaigns and AI quality, plus your own views.

Questions from growing brands

How long does onboarding take?
It depends on your channels and how much of your knowledge is already written down. We agree the plan and the dates with you before we start.
Do we need a developer?
No. We connect Shopify, WhatsApp and your other channels with you during onboarding. Flows and campaigns are built in a visual editor.
We use the WhatsApp Business app today. Can we keep it?
Yes, where Meta allows it: with Coexistence you keep using the app on the same number, and you can bring up to 180 days of WhatsApp history when you connect.
Is there a free plan or a free trial?
No. Every plan includes a monthly allowance of conversations, and each one has a real cost. Getting set up can be free: you can do it yourself with our guides, or we set it up for you. And we start with a free diagnosis of your real conversations.
Which plan fits a brand our size?
Your conversations decide it: you pick the plan that covers the conversations you have in a normal month. If you don't know your number, the free diagnosis counts it from your history. Every plan has every feature, unlimited contacts and users, and marketing emails included. You can see every plan, its price and what it includes on the pricing page.

See what your conversations are missing.

See how your channels, team and AI work together. Let’s talk about your operation and your plan.